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FAQs

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What is Smoobean?

Smoobean is a heartfelt response to what's missing in our modern lives. We craft sustainable candles, skincare, and home goods that invite meaningful moments and genuine connection. Each product embodies our belief that the objects in our homes should be created with intention, care, and respect for both people and planet.

What does "Back to Our Roots, Crafted for Better Living" mean?

It's our belief that reconnecting with timeless wisdom while embracing thoughtful innovation creates a more fulfilling life. We're bringing back the fundamentals—handcrafted quality, wholesome ingredients, and meaningful rituals—that modern life has often obscured.

What sets Smoobean apart from other big box retailers?

Our level of care, our vision, our journey that you can accompany us on! We prioritize quality over quantity, people over profit, and genuine connection over corporate efficiency. When you choose Smoobean, you're not just buying a product—you're joining a movement toward more intentional living.

What kinds of products do you currently offer?

Our collection includes handcrafted candles, wax melts, lotions, body butters, and carefully selected beauty products that share our values. Our signature offerings include nourishing Beef Tallow, invigorating Coffee shower scrubs, and restorative sleep-enhancing body balm, along with much more!

How long do your skin care products stay fresh?

Our approach ensures freshness, with most products staying vibrant for 6-12 months once opened. Store in a cool, dry place away from sunlight to preserve their nourishing qualities.

Where do you ship to?

For now we only ship domestically for the US. If you're outside of the US, feel free to reach out!

Shipping times & carriers:

  1. Processing Time: 1-5 business days
  2. Shipping Time: 2-7 business days
  3. Shipping Carriers: USPS & UPS

Why didn't all of my products ship together?

We occasionally ship from multiple locations so you may expect more than one package to arrive from us, but rest assured it's a Smoobean guarantee that everything will get there safely; if not then contact us and we'll make it right!

Do you make specialized candles / other items for events or for special request?

Yes! Please reach out to us with your request and we can figure out the rest.

Are your products pet friendly?

Yes! However, please do not let your furry friends ingest any of our products, or anything you think they maybe shouldn't...

What is your return policy?

Your satisfaction matters deeply to us. If something doesn't feel right, reach out within 14 days of receiving your order. While unused items can be returned, we handle each situation personally, working with you to find the solution that feels right.

Do you offer subscriptions?

Yes. We ship orders worldwide. See more information from other shipping related FAQ questions.